FAQ
- How does pricing work for international wholesale shipping costs?
- How do I apply for a wholesale account?
- What do I do if my Feeder Insects arrive dead?
- What species can eat Pangea's Crested Gecko Diet?
- My gecko is sick, what do I do?
- What kind of light or heat elements are best for my reptile?
- My new bulb isn't working, what do I do?
- My gecko shipment is late or has been delayed. What do I do?
- Where is my gecko? Why hasn't it shipped out?
- My new Gecko died, what do I do?
- I paid for Expedited Shipping, why is my package not here?
- What to do if my package is lost?
- How do I schedule my gecko shipment?
- Can I exchange my item(s)?
- Can I return my order? How do I do that?
- How do I set up the Vivarium Electronics T5 HO Fixture? Did I receive the wrong power cord?
- How do I apply for a Gecko payment plan?
- What is a Deep Heat Projector and can I use it to heat my animal?
- What kind of heating & lighting do I need for my crested gecko?
- How often do I feed a crested gecko? How much do I feed a crested gecko?
- How do I track my order, where is my package?
- Do you have a specific product available?
- Where can I ask a question about a specific product?
- Do you require a signature upon delivery?
- The FedEx Ship Center is far away, but there is a FedEx Office location closer. Can my live animal shipment be held there?
- It is very hot/cold in my area. Can you ship my gecko?
- Do you ship geckos outside the USA (Internationally)?
- Do I need to feed my gecko live insects?
- I recently received my crested gecko & it is not eating. What should I do?
- Is a specific gecko still available?